U.S. shipping is $9.99 for orders under $50 and free for orders of $50 or more. Shipping options and any applicable international charges are shown at checkout.

Orders are fulfilled by Supliful. Fulfillment and shipping are separate steps, and timing can vary by product, destination, and order volume.

We’ll email your tracking link when your order ships. For questions about your order, contact support@bionicsupps.com.

We do not accept physical returns, change-of-mind returns, or exchanges.

If your item is damaged, defective, or incorrect, email support@bionicsupps.com within 30 days of delivery. Include your order number, a description of the issue, and clear photos of the product and packaging. Approved claims receive a refund or replacement at no additional cost.

See our Refund Policy for full details.

To request a cancellation, email support@bionicsupps.com immediately with your order number. We’ll check the order’s fulfillment status and confirm whether cancellation is possible.

Cancellation is not guaranteed. Once an order has entered preparation or shipping, we may be unable to stop it—even if you have not received a tracking email. Sending a request does not cancel your order; please wait for our confirmation.

If your order has already shipped, see our Refund Policy for return details.

The Supliful listings for the products in our current catalog identify the manufacturer country as United States. Check the manufacturing FAQ on each product page for product-specific information.

Supliful handles order fulfillment. A shipping or fulfillment address is separate from the manufacturing location. For manufacturing questions about a specific product, email support@bionicsupps.com.

We’ll email your tracking link when your order ships.

International shipping availability depends on the product and destination. Some products are available for U.S. delivery only.

Select your country using the country/region selector, then enter your delivery address at checkout to see eligible shipping options and charges. If no shipping option is available, we cannot ship the selected items to that address.

International customers may be responsible for customs duties, import taxes, and carrier clearance fees. These charges may be collected separately from the shipping charge shown at checkout.

For help with a specific product or destination, email support@bionicsupps.com.